Customer is responsible for their country’s Customs, Tariffs, VAT Taxes, and all other fees that they may incur. If the Customer refuses shipment, the Customer will be charged the return shipping fee back to Masat Kuyumculuk Emre Masat. If you have any questions regarding this policy, please contact info@masatjewelry.com or fill the from below.

We ship with below delivery companies.

International

DHL

National

Yurtiçi Kargo

MNG Kargo

Sürat Kargo

DHL National

While we struggle hard to achieve the best timing for the cargo and delivery please keep in the mind that our company is not responsible for delays or cancellation due to region/customs and/or other restrictions.

We kindly declare that due to pandemic disease conditions customs and international deliveries may have delays.